Privacy Policy

Last updated: [PRIVACY_POLICY_DATE]

This Privacy Policy explains how SIRIVET ANIMAL HEALTH CO., LTD ("Sirivet Animal Hospital", "we", "us", or "our") handles personal data in connection with this website. It applies only to this website and does not describe practices of any other system, app, or service unless stated otherwise.

1. Who we are

Sirivet Animal Hospital is a veterinary hospital operating in Bangkok, Thailand, under the legal entity SIRIVET ANIMAL HEALTH CO., LTD. Contact details for privacy requests are listed in Section 6 below.

2. Basic website usage

This website is a static informational site. It does not use analytics, advertising, or tracking scripts, and does not set tracking cookies. Standard technical logs may be generated by our hosting provider for security and operational purposes (for example, to detect abuse or maintain uptime); we do not use these logs to profile individual visitors.

3. Personal data you voluntarily submit

If you contact us — for example, by phone, email, or messaging a branch directly using the contact details published on this website — you may voluntarily provide personal data such as your name, contact information, and details about your pet or your inquiry. We use this information only to respond to your inquiry and to provide the veterinary services you request. This website itself does not include a contact form or automated data-collection mechanism; any information you share is sent through the channel you choose (such as phone or email) and is subject to that channel's own handling.

4. How we use personal data

Personal data you provide is used solely to respond to your inquiry, schedule or provide veterinary care, and comply with applicable legal or regulatory obligations. We do not use personal data submitted through contact channels for marketing purposes without your consent.

5. No sale of personal data

We do not sell, rent, or trade personal data to third parties. We do not share personal data with third parties except where necessary to provide the services you request, where required by law, or with your explicit consent.

6. Your rights and how to contact us

Under Thailand's Personal Data Protection Act (PDPA), you have rights regarding your personal data, including the right to access, correct, or request deletion of your personal data, and to withdraw consent where consent is the basis for processing. To exercise these rights or ask a question about this policy, contact us at:

Email: sirivetcenter@gmail.com
Phone: 099-509-3562
Address: 119/23 Suk Sawat Road, Bang Phueng, Phra Pradaeng, Samut Prakan 10130, Thailand

7. Data retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law.

8. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page.